When you place an order with us on DELACOMMUNE.com, you are welcome to return any item(s) using our returns service, provided you return them within 20 days of delivery. All underwear are final sale.
Currently item(s) may not be exchanged; we ask you to place a new order with us online.
Items should be returned, unused and with all garment tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused. All underwear are final sale.
For assistance please text/call us at 1-213-262-2823 or e-mail us.
Please e-mail us to start your return.
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the items and will be liable for damage to them until we receive them at our warehouse.
In case of dispute, we also recommend you retain proof of sending. We cannot be responsible for any loss for any item(s) you have chosen to send.
DE LA COMMUNE RETURNS
1200 S. BRAND BLVD. #418
GLENDALE, CA 91204
Refunds will be credited to your original method of payment. Original shipping charges will not be refunded. If your return was purchased in a currency other than your local currency, refunds will be paid in the same currency. Due to fluctuations in currency rates the amount refunded may be slightly higher or lower than the price originally paid. On receipt of return, we shall process the refund as soon as possible. We estimate that refunds will be made by the provider will take 3-5 business days.
Items are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. When items deemed faulty cannot be repaired or the same item is not available, a full refund will be offered.